Put prices to the products on the shelf! I was charged 50£ for a product that is 30£ on Amazon... The lady at the reception refused my refund because I take the product out of the premises for 5 minutes! Product sealed and unopened. Disgusted... after 7 years with this veterinary will move the dog to a different veterinary.

Abington vets have really helped with my red fix Labrador Max . Elizabeth kingdom was so friendly and supportive and went out of her way . Thankyou so much for everything

I went to see the vets about my tortoise who had a bleeding facial abscess, sneezing and diarrhoea - now I've done research it's clear he had a respiratory infection, which would need urgent antibiotics to stop it progressing to pneumonia. I was told he visually looked fine and to increase his vitamin supplements. It was a five minute appointment (which also cost a small fortune). No actual tests were carried out at all. My poor boy died of severe diarrhoea and pneumonia in a horribly traumatic death less than three weeks later. I'm really angry as this clearly could have been prevented. I appreciate this vets is not a reptile specialist - but if they can't correctly diagnose a reptile then they should not allow reptile appointments to be made. Seems like money grabbing to me.

They killed my bunny. We took my bunny to them as he was behaving differently. After checkup, we got told he would be okay but that we had to go and buy an important supplement for him at the pet shop. They didn’t have the supplement in any pet shops and my bunny died 2 hours after we took him to them. They charged us £175 for them to not even have proper medication for him and to kill him. And are now asking for another £15 because our insurance company called them when we wanted to get compensated for the £175 charge. Never go to them if you are worried about your pets health.

You walk in, and, it's your pet that the focus..and rightly so. Our labrador, was fussed over by the reception staff, and he loved it. I was dealt with quickly and with a smile all the while, our dog was being fussed over. The vet a young man made me feel like his job was brilliant and that our dog was special, (he is to us), but its nice to be made to feel like you're more than a customer.