Rhodes Vets Towcester Road – Vets in Northampton
Clinic Overview
- Several recent positive reviews praise the team for being helpful, professional, kind and caring, with strong feedback about both reception staff and vets. - Communication stands out as a recurring positive: owners mention questions being answered clearly, explanations in plain English, and appointments that did not feel rushed. - The pet plan comes up frequently.
Rhodes Vets Towcester Road is a long-established Northampton practice, with Rhodes Vets saying it has cared for pets for more than 65 years. The practice advertises 24-hour emergency cover and microchipping, and reviews point to routine preventive care through a pet plan covering items such as vaccinations and parasite treatments. Recent feedback is mixed overall, with many owners praising the staff’s kindness and communication, while a smaller number of reviews raise serious concerns about pet plan administration and one end-of-life consultation.
Services
- •Emergency and preventive care: The practice states that it offers 24-hour emergency cover and microchipping.
- •Routine health care: Reviews mention vaccinations, flea, tick and worming treatments, and general check-ups, often linked to the clinic’s pet plan.
- •Pet plan examples mentioned by owners: These include annual vaccinations, phone or text reminders, and in one review free consultations and a urine test.
- •General consultations: Owners mention vets answering questions clearly, explaining things in plain English, and handling pets gently during appointments.
- •End-of-life discussions: One review reports a requested euthanasia being declined because the vet felt the cat was healthy.
Pricing
No published pricing information is currently available for this clinic.
People
- •No individual vets or nurses are named in the available information.
- •The reception team receives repeated praise for being warm, welcoming, knowledgeable, fantastic, and helpful, with one owner noting there was no rushing or lengthy wait.
- •The vets are often praised for being professional, kind, caring, supportive, gentle with pets, and clear in their explanations.
- •One reviewer reports a very negative experience during a euthanasia consultation and felt the vet was unsympathetic.
Reviews
Google reviews: 4.6 stars from 95 reviews.
- •Several recent positive reviews praise the team for being helpful, professional, kind and caring, with strong feedback about both reception staff and vets.
- •Communication stands out as a recurring positive: owners mention questions being answered clearly, explanations in plain English, and appointments that did not feel rushed.
- •The pet plan comes up frequently. Supportive reviews say it helps with routine care by covering items such as annual vaccinations, parasite treatment and reminders, and one owner felt it was reasonably priced.
- •Negative feedback includes a repeated complaint about pet plan handling, alleging refusal of medication and appointments after a payment issue, as well as one detailed complaint about a euthanasia request being declined.

