Vets4Pets Northampton

- Recent reviewers often describe the team as friendly, caring and professional, with several saying their pets were relaxed, comfortable and well looked after. - Emergency and hospital care is a recurring strength, including prompt out-of-hours treatment, compassionate handling of urgent cases, and regular updates by phone and WhatsApp. - Reviews also highlight clear communication and follow-up, from routine nurse appointments and puppy classes through to check-ins after pets returned home.

Services

•Emergency and hospital care: The practice offers 24/7 emergency veterinary care, hospital-level treatment and inpatient monitoring. Recent reviews mention prompt out-of-hours treatment, hospital admissions, and updates shared by WhatsApp and phone while pets were staying in.
•Routine and preventive care: Owners mention vaccinations, flea and worming medication, and regular repeat visits for injections. Reviews also describe routine appointments aimed at helping pets feel comfortable and relaxed at the practice.
•Investigations and procedures: Reviews refer to investigations, scans, stitches, operations and other procedures, with examples of pre-procedure calls and follow-up after treatment.
•Nursing support and training: The clinic is noted as a veterinary nurse training facility. Reviews also mention nurse-led support, regular appointments, and puppy classes.
•End-of-life care: Recent feedback includes compassionate support when owners had to say goodbye to pets, including careful, unhurried help during euthanasia decisions.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Most recent feedback focuses on care rather than cost, though a small number of reviewers describe the clinic as expensive and say communication around payments could be clearer.

People

•Sally: Praised for compassionate, calm support during a difficult end-of-life visit, with one owner saying they felt listened to and not rushed.
•Lauren: Mentioned very positively for being bubbly, informative and good with pets during regular appointments; owners also link her with puppy classes and ongoing nurse-led support.
•Jenny: Repeatedly praised by owners, especially for overseeing more complicated or prolonged health issues with her team.
•Kirsty and Rachael: Thanked for giving extra comfort and attention to a hospitalised dog.
•Heather: Appreciated for checking in after a pet had returned home.

Reviews

Google rating: 4.7 stars from 1,399 reviews.

•Recent reviewers often describe the team as friendly, caring and professional, with several saying their pets were relaxed, comfortable and well looked after.
•Emergency and hospital care is a recurring strength, including prompt out-of-hours treatment, compassionate handling of urgent cases, and regular updates by phone and WhatsApp.
•Reviews also highlight clear communication and follow-up, from routine nurse appointments and puppy classes through to check-ins after pets returned home.
•A small minority of recent feedback is critical, mainly around high charges, payment communication, and one serious complaint about missed health issues and staff manner.

Reviews for Vets4Pets Northampton

No VetsCompared reviews yet

Reviews from pet owners who enquired with Vets4Pets Northampton through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 1399 we track in total. Recent reviews may not be representative of overall sentiment.

Howard Clark

4 weeks ago

Took my cat in for out of hours treatment, staff were amazing and all dealt with very promptly. Could not recommend highly enough.

Billy Watson

1 month ago

I just wanted to say a huge thank you to Sally, for her compassion and kindness in what has been a really tough evening. We have been rabbit owners for a long time and we had the most beautiful ‘fluffle’ - Lilo, Stitch and Scrump. Stitch left us 5 years ago after a short illness, Lilo passed a couple of months ago and this evening we had to make the really tough decision to put Scrump to sleep and say goodbye to our last bun. We tried to manage his decline from home but knew we needed some intervention and advise, and I feel so grateful we were met with Sally with evening. Sally dealt with the situation with great humility and honesty and made us feel at ease, not rushed, and genuinely cared for, knowing we were making the right decision for him and not ourselves and the last thing we wanted was for him to suffer. Thank you so much, you’re a credit to your profession and the Vets 4 Pets practice

Holly King

Do not trust the bald vet called Toby. I bought my dog in and was seen by him despite being told there would be a note on my account to not be booked with him. I mentioned my dogs distended stomach, he was also having other issues too. All toby recommended was medication for his skin allergies and bloods which showed signs. However I was told the reason for these bloods was most likely down to his Cushing’s. He listened to his heart said it was the same. Then less than 2 weeks later he got worse. I was then told after a scan that his stomach was distended because he had 3 tumours inside of him and that his heart was struggling was stage 4/5. I was told by Toby it was still a stage 2 heart murmur. The signs were there and the signs were ignored by this vet. I had a bad experience with him before where he cut my dogs neck with clippers. Told me I needed to pay for sedation for the bloods because he tried to bite. Quite obviously down to the fact that he had cut his neck!! I asked to hold him myself and he was absolutely fine. This vet isn’t trustworthy and I believe he ignored Coco’s signs on purpose. Everyone else at this vet’s is nice and helpful, the practice manager was extremely apologetic, prescribed antibiotic cream for his neck and she managed to get bloods perfectly fine. This vet is inexperienced, not good with elderly dogs and only seems to care about selling you products. If I had known sooner about what was going on with my dog, I could’ve got him on medication for his heart problems, pain relief etc. Instead my poor boy struggled and I had no idea what was going on with him. The day of his scan I then lost him later that night. I’m still not over this experience. I feel immense guilt for not taking him somewhere else and for trusting the words of this vet.

Guitar Mark

I can't thank Vets for pets hospital enough for the care and compassion given to our Lhasa Apso. The staff were absolutely amazing. I can't recommend the hospital more highly. Thank you so much

Daniel Nuttall

Ssueue Burton

7 months ago

Everyone so friendly and professional. Poppy was totally stress free

Joanna Nawoj

Wonderful care for my cat

Hina Panesar

Lauren who I kept calling Francesca didn’t correct me. She was so bubbly and informative and answered all our question and more. She was an absolute delight. What a pleasure it was to meet her today. Really looking forward to having her as Enzos nurse for the foreseeable future. We will definitely be booking puppy classes when she is doing them. A credit to your company. Don’t let her go. Thanks the Panesar’s.

Anya Kupczyk

Really awful communication about payments required and the vet staff would make me feel like a terrible owner (my cat escaped when we came home one day and was attacked by another cat he is otherwise 100% indoor cat) I was guilt tripped and told I was irresponsible. As well as this they were unable to diagnose issues he was having with his teeth every time I took him they said his teeth were perfect then when I changed to my current vet they found he had gingivitis which seemed to have gone untreated for at least a year. Not to mention the extortionate rate they charged me to give my cat stitches. Absolute rip off of a vets and they don't have you or your pets best interest at heart; At least in my experience, would never go here again

Andie Jackman

Our puppy loves her regular appointments and I think they are essential so that pets feel comfortable and safe at the practice. Often pets only go to the vets in bad situations - these sessions make them realise that it’s not always going to be a bad experience. And Lauren is lovely and my puppy loves her regular :)