White Cross Vets Northampton

White Cross Vets Northampton is part of White Cross Vets (21 practices), which the website states is within the IVC Evidensia Group. Based on clinic data and recent reviews, it appears set up for routine care supported by a pet plan/wellness plan, plus in-practice diagnostics (blood tests and X‑rays are mentioned) and support for difficult end-of-life situations.

Concrete specifics owners mention include: fast registration that included obtaining a pet’s medical history from previous vets; a pet plan that owners say “helped massively” and includes routine checks/inoculations; and vet-led guidance for an elderly dog with rapidly progressing skin cancer where surgery wasn’t pursued due to age. A minority of reviews raise concerns about feeling pressured into repeat testing or costly workups (e.g., a quoted £95 for another test after initial kidney blood results).

Services

• •Pet plan / wellness plan: Owners refer to being “on their pet plan”; one review says it covers general checks, inoculations, and a yearly check-up (no plan price stated).
• •Diagnostics: Blood testing is referenced (including kidney-related blood test results and follow-up testing). X‑rays are also mentioned in a pricing complaint.
• •Dental-related assessment/treatment: Teeth issues and painkillers were discussed in one review (raised as a point of frustration when the visit was for a cough).
• •Cancer assessment and management: Assessment, reassurance, advice, and treatment for an elderly dog with skin cancer, with non-surgical decision-making due to age mentioned.
• •End-of-life care: Multiple reviews describe compassionate support around euthanasia and bereavement, including return of ashes and a remembrance card.
• •Emergency veterinary services: Listed in the clinic data as providing emergency care (described there as 24/7 or extended hours), though no further details are provided in the website summary or reviews.
• •Veterinary Nurse training: Listed in the clinic data as a Veterinary Nurse Training facility.

Pricing

• •£95: One reviewer says they were told to pay £95 for another test after initial blood tests suggested a kidney issue; they felt this caused unnecessary fear and that the second test would be the same as the first.
• •£400 X‑ray / £400 blood test (quoted by a reviewer): One reviewer cites these as example prices while alleging the practice focuses on money; this is presented as the reviewer’s perspective rather than a published price list.

People

• •Kristina (vet): Named in a review for assessing, reassuring, advising, and treating an elderly dog with skin cancer, and for handling end-of-life decisions with “dignity and empathy.”
• •Reception team: Praised for “fastest pet registration,” including obtaining history from other vets, and for “outstanding customer service.”
• •Wider team: Several owners describe not feeling rushed during appointments and mention supportive handling during sudden loss/euthanasia (including practical aftercare like ashes and a remembrance card).

Reviews

4.7 stars from 467 reviews. - Owners frequently mention kind, friendly staff and appointments where they didn’t feel rushed.

• •Pet plan value comes up repeatedly (helpful for managing routine care; one owner says it includes checks, inoculations, and an annual check).
• •Several reviews describe strong support during serious illness and end-of-life care, including empathetic decision-making and bereavement touches (ashes returned; remembrance card).
• •A minority report a cost/pressure concern, including feeling pushed toward additional tests (e.g., a repeat £95 test after kidney blood results) and citing high example prices for diagnostics (e.g., £400 X‑ray/blood test), with frustration that a cough concern was not addressed to their satisfaction.