Spinney Vets Kettering Road

Across reviews, the wider team of vets, nurses and reception staff is often described as friendly, gentle and thorough, particularly when explaining procedures or helping anxious pets, though reception service is a recurring criticism in some negative feedback.

Spinney Vets Kettering Road is a Linnaeus-owned veterinary practice in Northampton offering routine care, nurse clinics, preventive treatment, dental work, neutering and life-stage support. The practice also sees pets for end-of-life appointments, which are frequently mentioned in owner feedback for clear explanations and compassionate handling. Outside normal opening times, clients are directed to Vets Now for emergency care.

Services

•General and preventive care: vet consultations, veterinary nurse clinics, vaccinations, flea and worm treatment, microchipping, annual health checks, weight management and senior pet care.
•Surgical and clinical services: neutering, dental care and a dedicated “lumps & bumps” clinic.
•Young pet support: puppy and kitten start of life support.
•End-of-life care: reviews describe euthanasia appointments where vets explained options, talked owners through what to expect and handled pets gently throughout.
•Handling and patient care: recent reviews also mention calm, patient handling of puppies and nervous cats.
•Out-of-hours: emergency cover outside normal opening times is provided via Vets Now.

Pricing

No published pricing information is currently available for this clinic.

People

•Dhruv — named in a recent review and thanked for care and support after a dog was seriously injured.
•Michael — named in reviews for kindness and compassion during a cat’s euthanasia appointment.
•Liz — named alongside Michael for support during the same end-of-life visit.

Reviews

Google rating: 4.4 stars from 230 reviews.

•Many recent reviewers describe the team as warm, kind and efficient, with praise for vets, nurses and reception staff after both routine visits and more serious cases.
•End-of-life care is a consistent strength in written feedback: owners mention being talked through each step, having options explained clearly, and feeling supported during very emotional appointments.
•Clear communication and gentle handling are frequent positives, including for puppies and nervous cats.
•Negative feedback centres on reception manner, booking and callback delays, and concerns about higher treatment charges; one reviewer also reported a poor nail-trimming experience after a vaccination visit.

Reviews for Spinney Vets Kettering Road

Note: Showing the 10 most recent Google reviews out of 230 we track in total. Recent reviews may not be representative of overall sentiment.

Jayde Porter

1 month ago

The care and compassion this practise shows and delivers is unmatched, my baby girl Linda was savagely attacked and this vet have gone above and beyond for not only her but to our family. The reception girls, the nurses and her vet dhruv and all that work there. I’ll be forever grateful, and cannot thank them all enough❤️ the best vet in Northampton by far. Thank you x x x

Emma Clarke

Very disappointed and annoyed after a recent visit when my daughters dog was booked in for dental surgery.My daughter had been sent a link and paid £50 deposit towards the surgery.On the day of his surgery i was informed by a very rude receptionist in a busy waiting area that we had not paid a sufficient deposit.I was very upset and embarressed by this.I then proceded to pay the amount in total before his surgery which was only an estimate.I have been back since to collect medication and also to get money back.This was due to me overpaying for the surgery.It was the same receptionist who spoke to me in a rude manner.Needless to say i will not be going back there.Shame as lovely vetinary staff there just ruined by rude receptionists.

Michelle Blackler

Always outstanding absolutely amazing, this team of staff are such a breathe of fresh air Nothing is too much trouble

Vicki Goodman

I am so disappointed with Spinney Vets. I feel they have really let me and my dog down. I was seen in January as my dog had an intermittent limp. She was given pain relief and I was told to rest her for a week and if there was no improvement she would need x-rays. The limping did improve until the beginning of March when it returned. I phoned Spinney Vets and asked for an appointment for an x-ray. I was told someone would phone me back. When I was phoned back I was told I couldn't have an x-ray appointment but would need another consultation. At this consultation the vet questioned why I was back as the plan was to x-ray and I would need to phone to book an appointment. I was provided a quote of £1197 for 2 x-rays on my dogs knee and hip under general anaesthetic, when the original plan was for sedation. I phoned to make the x-ray appointment and was again told someone would call me back. Two days later I phoned again to ask why no-one had called and was told that I would have to wait 2 - 3 weeks before I would be called back and then I would have to wait for an appointment. I found this totally unacceptable and really dont understand why it takes 2 - 3 weeks to return a phone call and make an appointment. I was that disappointed and let down by Spinney Vets i phoned a few other Vets for advise. Mawsley Vets was one i phoned. They gave me a free welcome consultation and my dog was admitted the next day for x-rays. Mawsley Vets charged me £550 for 6 x-rays of both hips and knees and a blood test under sedation. My quote from Spinney vets as mentioned was £1197 for only 2 x-rays and a general anaesthetic. How Spinney Vets feel they can justify £1197 as an acceptable quote is beyond me, and really has proved they are just in it to exploit their customers for money. I would highly recommend Mawsley Vets who are also an independent vets and will not be returning to Spinney Vets or waiting 2- 3 weeks for a phone call!

Rachel Ebsworth

Such warm and friendly efficient staff from receptionists to vet. They clearly had a love for animals and treated my puppies superbly.

Billy-Jean Dancer

3 months ago

I trust the staff here with my little boys life, which is a very big statement to make! Friendly, warm and welcoming, explaining everything thoroughly and not rushed. Kind, gentle and patient with the animals. It takes a lot to trust a veterinary practice fully with your most loved companion, but I can honestly say that I know my dog is safe with them.

Eleanor douglas

4 months ago

I just want to say how deeply grateful I am to the kind and wonderful Michael and liz who helped us with our lovely kitty. We had to say goodbye to her today and Michael was beyond kind. I was in tears but the compassion he showed was just above and beyond in what was without doubt one of the mist difficult moments. The whole staff here have been so lovely vets, receptionists and veterinary nurses I couldn't have asked for better people to be with us during the worst day. So thank you. I would 1000% recommend this vets every single person we have encountered here has been incredible. Just wanted to add we received a card today from the vets and just thank you so much its meant so much to me you're all so wonderful thank you

Сергей Гоменюк

We went to the vet a month ago, and they told us to go home because they were very busy. Sorry, but do you only treat certain animals? Or all animals? Then I called to make an appointment again, and they told me they would send me a text message with the appointment date. I've been waiting for a month now.

Elaine Letts

5 months ago

I have been with spinney vets for many years but when my dog went for his vaccination I found it hard to understand what the vet was saying, eventually realised he was asking to cut my dogs nails when he had finished there was blood spots all over the floor he did not cut my dog once but twice, so the next time we had to visit spinney my dog was shaking in the waiting room which he never done before, also for some reason the treatment charge has gone up a lot.

Gary kelly

6 months ago

All staff extremely helpful and polite