Spinney Vets Kettering Road

I trust the staff here with my little boys life, which is a very big statement to make! Friendly, warm and welcoming, explaining everything thoroughly and not rushed. Kind, gentle and patient with the animals. It takes a lot to trust a veterinary practice fully with your most loved companion, but I can honestly say that I know my dog is safe with them.

I just want to say how deeply grateful I am to the kind and wonderful Michael and liz who helped us with our lovely kitty. We had to say goodbye to her today and Michael was beyond kind. I was in tears but the compassion he showed was just above and beyond in what was without doubt one of the mist difficult moments. The whole staff here have been so lovely vets, receptionists and veterinary nurses I couldn't have asked for better people to be with us during the worst day. So thank you. I would 1000% recommend this vets every single person we have encountered here has been incredible. Just wanted to add we received a card today from the vets and just thank you so much its meant so much to me you're all so wonderful thank you

We went to the vet a month ago, and they told us to go home because they were very busy. Sorry, but do you only treat certain animals? Or all animals? Then I called to make an appointment again, and they told me they would send me a text message with the appointment date. I've been waiting for a month now.

I have been with spinney vets for many years but when my dog went for his vaccination I found it hard to understand what the vet was saying, eventually realised he was asking to cut my dogs nails when he had finished there was blood spots all over the floor he did not cut my dog once but twice, so the next time we had to visit spinney my dog was shaking in the waiting room which he never done before, also for some reason the treatment charge has gone up a lot.

All staff extremely helpful and polite

I sadly had to put my sweet baby girl, Daisy, to sleep today and the team was amazing. The vet I had walked me through every step, and it was so clear to see how much she cared about both me and daisy- to ensure we were both ready for this final step. She softly explained all of our options, what is going to happen, and what to expect in the moment. My old girl had an accident as she crossed the rainbow bridge, and once the vet came back into the room after giving us a moment, she picked daisy up so gently to clean up and wrap her in her blankey. I know this is such a small thing, but as I’ve been grieving all day it’s something I keep thinking about. It was such a small act of love that made me feel better knowing my baby will be treated with care she deserves once I leave, even after she’s passed. The other vet who joined to hold my girl still to put a cannula in was equally wonderful, making me giggle in what was the worst moment of my life. I am still incredibly deep in grief, and it was very comforting to know I had the support I needed in such a lonely moment. It’s made it all a little bit easier. I didn’t catch the names of either of the wonderful ladies, but I just want them to know that I really appreciated all today.

Excellent service from initial call to register my cat to next day appointment. The vet was excellent - professional, friendly, knowledgeable. My nervous cat was quite happy with him. Very glad we transferred to Spinney Vets and would recommend without hesitation.

The staff are wonderful! My cats felt comfortable the whole time as well as me. We were seen to fast and i was made to welcome and not judged for asking any questions no matter how dumb. They r a wonderful vet that truly care about the animals.

Unfortunately, we had to have our much loved dog put down here in 2024. The vet who we went through the whole process with us, from the illness, through to the putting to sleep, was always very cold towards us and not compassionate. They didn't appreciate our children crying in the reception area. I do understand why, they like to keep upset owners away from the main reception. But this is where our children wanted to sit while it was taking place. Changed vets after this as it put us off. The vet wasn't able to be compassionate or relate to us at all. Having said that the other staff were fantastic and we appreciated their empathy.

We recently had a rescue dog who is highly reactive to strangers due to abuse history and the staff, vet & nurses dealt with him so well with his health and stress levels as their main priority even though he is a big intimidating dog. They made me feel more at ease given I was nervous with having to have him treated due to his reactivate nature. Thank you so much for not making us feel like our dog is a lost cause. Also thank you to the ladies at reception who have been friendly and helpful all the way through our visits.